Who We Are

Welcome to K-PIC Systems! We are a cutting-edge Information Technology (IT) consulting firm, melding AI chatbot technology and IT project management to deliver superior services across public, private, and academic sectors. Our global team of experts is distinguished by their internationally recognized proficiency and commitment to result-driven performance.

K-PIC Systems pioneers an interactive online platform for self-assessment of performance results, fostering scenario-based learning through online course delivery, and strategic developments. Our research services offer comprehensive case studies, insightful publications, dynamic dashboards, and practical guides to help deploy accountability, transparency, and transformational change in any environment.

Our innovative 4Ps transformational change model integrates People, Process, Politics, and Performance, a robust approach uniquely tailored to meet diverse environmental contexts. We are confident you will find these best practices invaluable, transforming your organization towards a culture of performance excellence.

At K-PIC Systems, we don’t just offer solutions – we offer the future of AI chatbots and IT project management, contributing to your success story. Welcome to the future of IT consulting.

At K-PIC Systems, our vision is to redefine the landscape of IT consulting and research services by leveraging the power of AI Chatbots and sophisticated IT methodologies:

  1. We envisage a transformative IT service delivery model where Outsourcing synergizes with Innovations, propelled by AI Chatbot technology, to create an impactful transformation in IT service delivery.
  2. We aim to empower businesses with our interactive online self-assessment and benchmarking process, which coupled with our AI chatbots, enhances the efficiency, management, and delivery of IT services for continuous advancement.
  3. Our vision includes delivering real-world, AI-enhanced, scenario-based online courses focusing on IT Performance Management and IT Project Management, fostering a culture of continuous learning and upskilling.
  4. We are committed to establishing a results-oriented culture through an AI-enabled accountability and governance framework that underscores Culture, Structure, Process, and Performance, thus creating an environment conducive to the successful execution of IT initiatives.
  5. We intend to catalyze transformative change using our innovative 4P’s Transformational Change Model. With the addition of AI Chatbots, the integration of People, Process, Politics, and Performance in this model paves the way for a new era of organizational change.
  6. Our vision is to promote a holistic approach to IT Project Management that is Model Driven and Iterative/Agile, rather than Activity-Centric and rigid, incorporating AI Chatbots for seamless integration and optimal results.
  7. Looking to the future, we envisage an integrated IT Performance Management system that utilizes predictive performance analytics and AI-powered performance measurement dashboards, fostering data-driven decision-making and performance optimization.

At K-PIC Systems, we’re committed to bringing this vision to life, revolutionizing IT consulting and research services through the innovative use of AI chatbots and advanced IT project management strategies. We invite you to join us on this journey, shaping the future of IT consulting, one innovative solution at a time.

Our Team

Highly skilled IT professionals with over a decade of experience, possessing a blend of expertise in the private, public, and academic sectors. They are academically equipped with masters and bachelor’s degrees in Information Systems. Their professional credentials include PMP and ITIL designations. These individuals have demonstrated their prowess in both technical and business landscapes, with specific capabilities in the development and deployment of AI chatbots, IT infrastructure management, business analysis, and project management.

Kristian Bainey

Kristian Bainey


“AI & Digital Transformation Professional: Innovative IT Leader with 15+ Years’ Experience in Project Management, Agile Methodologies, and Continuous Improvement”

I am an IT professional with over 15 years of diverse and progressively responsible Information Technology (IT) experience, demonstrating a strong combination of technical expertise and leadership skills. I hold a master’s degree in information systems, a bachelor’s degree, and a diploma in Information Systems and Computer Systems Technology. I am also PMP, SCRUM/Agile, Prosci, ITIL certified, and soon-to-be AI certified. These qualities enable me to efficiently direct or manage IT projects, portfolios, AI project development, and change initiatives. My experience spans the application of PMI-PMBOK, PROSCI Change Management, and Agile/SCRUM methodologies and extends to digital transformation project development in areas such as AI, ML, DevOps, and IoT. Currently, I am specializing in artificial intelligence and data science within the context of project management having worked on numerous business-related IT projects across public, private, and academic sectors as a consultant.

I have successfully managed technical delivery and provided IT project management and leadership across multiple diverse projects using SAP Power Designer tools, ERP Systems (Oracle NetSuite, ServiceNow, Great Plains, HRMIS, etc), Agile/Iterative SCRUM software delivery practices, AI tools (Chatbots), IoT, and programming in an N-tier development environment.

Additionally, I have spent years part-time lecturing at the university and college levels, teaching PMP and SCRUM Master, and coaching students to attain their PMP.

Currently, I hold the position of President-Elect for the Northern Alberta PMI Chapter (PMINAC) and speaker of 20+ sessions including global conferences and webinars on AI/ChatGPT and Project Management for 2023.

Ken Bainey

Ken Bainey


Ken Bainey, a well-respected and accomplished individual in the field of Information Technology, brings a wealth of knowledge and expertise to the discipline. With over three decades of hands-on experience, he has served as a Chief Information Officer (CIO) in both public and private sector organizations, earning recognition for his innovative leadership style and commitment to excellence. Currently, lectures (part-time) at MacEwan University, Edmonton, Alberta on Project Management and Technical Development courses.

As CIO at the Government of Alberta’s Ministry of Infrastructure and Ministry of Transportation, Ken demonstrated his ability to drive change and effect positive outcomes, earning Premier’s Awards of Excellence for his contributions. Throughout his career, he has worked with some of the largest and most reputable companies in Canada and the US, including Canadian Pacific Railway, Union Pacific, IBM, Petro-Canada, Telus/AGT, US West Communications, EPCOR, and Nova Scotia Power.

Ken holds an MBA from Edinburgh Business School, a Bsc from the University of Alberta, and several professional designations, including PMP from the PMI Institute, P.Mgr., C.Mgr., CIM from the Canadian Institute of Management, and CCP from the Institute for Certification of Computer Professionals. He has also been an active member of the IT community, serving on the Certification Council of the Institute for Certification of Computer Professionals (ICCP-USA), the academic advisory board of Athabasca University, and GoA Alberta Health-CAP, and holding leadership roles in PMINAC and CIPS Alberta.

Ken’s contributions to the field of IT extend beyond his professional work. He is a published author of two text books on IT project and performance management, both recognized for their insightful and scholarly approach. In 2004, he published “Integrated IT Project Management: A Model Centric Approach,” which was published by the renowned publisher Artech House, and in 2016, he released “Integrated IT Performance Management” through the internationally recognized publisher, CRC Press.

Ken’s area of expertise lies in the management and delivery of Information Technology, with a focus on IT project management, data center operations management, virtualization, and optimization. He is a firm believer in the value of outsourcing and innovation in driving IT transformation, and has spent his career advancing these concepts through his work and publications.

Dan Ureta


Patrick S

Patrick Sierak

front-end developer

Deo R

Deo Roopnarine


I am a passionate in my field where I has over 12-years of experience as a Senior Data Architect & Solution Architect in both the private and public sector which includes working with enterprise EPR systems. The architectural use of enterprise EPR systems were in the business category of Finance (Oracle PeopleSoft) in the public sector and the Integrated Learning Environment (Banner-Oracle, Student Information Systems).

I have translated multiple organization vision and developed a data strategy to carry them forward that described how business areas and/or stakeholders will benefit from it; identifying key business and IT infrastructure systems on which to support, application critical reporting outputs, and a centralized data and analytics storage solution. To close the gaps, Deo created supporting solution and data architectural artifacts that aligned with the business vision to move from the current state to the future state. During his time at Athabasca University, Deo solution architected (logical & physical for Amazon Web Services technology stack) the University’s next generation data analytics and reporting platform (Data Lake) by ingesting data from EPR system (Banner-Oracle, Student Information Systems). Has developed solution architecture artifacts to move from the current sate to the future state by capturing key building components like, data information systems, data inputs, business capability function, output data reports, and consumers. Deo designed and implemented (data model and solution design) from logical, physical, to end-end development of their IT Financial Tracking System picking software implementation with budgets in mind. This all-in-one IT Financial Tracking System performed data integration as it supported other IT infrastructure by the ingestion of its application data (Oracle PeopleSoft), computed data logic, and output on-demand data for self-serve reporting and analytics.